CustomSuits

Information, clearly considered

The final page content will appear below as each customer-service route is completed.

Scanning an order tag at the factory

Quality control

How each suit is checked before it ships

Quality starts with the pattern and runs through 400 production processes to final inspection.

Quality at each stage

Pattern

We draft each pattern in CAD from 22 body data points, so fit starts with the wearer’s data.

Cutting

An automatic cutter handles each order’s cloth to that pattern.

Making

Experienced tailors add the manual skill behind the finish, across 400 processes.

Pattern engineer adjusting a suit pattern on screen

Fit starts with the pattern

Fit is decided before cloth is cut. Accurate measurements and a pattern drafted for that person reduce the risk that a graded size carries.

Sewing floor with garments moving along the line

Your specification stays with the piece

Because a piece moves along the line on its own order data, each station works to that garment’s specification, including the options you chose.

Close view of a pleated trouser with waist detail

Details worth specifying

Clear specifications make quality easier to judge. These are the details we suggest agreeing before production.

  • Lapel, shoulder and sleeve style
  • Lining, buttons and trims
  • Pockets and waistband details
  • Labels and where they sit

How to judge a first order

We suggest starting with a small order, then checking the piece against what you specified.

  1. FitCompare the piece on the wearer against the measurements you sent.
  2. SpecificationCheck style options, cloth, lining and labels against the order.
  3. FinishLook over seams, buttonholes, pressing and linings.
  4. FeedbackTell us what to change, so your next order improves on the first.

Certificates and inspection records

Tell us which documents your business or program requires. Certificates, inspection records and the checks that apply to your order are confirmed on quotation.

  • Quality certificates
  • Inspection procedures for your order
  • Factory visit or audit arrangements

If something is not right

Alteration, remake and return terms are confirmed on quotation, so you know them before your first order.

Ask what your program requires

Tell us the garment and the standards you work to. A consultant replies within 48 hours to discuss next steps.